Everyone has the same models. Only you have your data.

You need AI decisions you can trust. The model alone won’t get you there.

Getting a model to answer a question is easy. Getting it to make the right call on your data, every time, and act on it inside your systems is where most AI projects stall.

Reliable by design. Better with every iteration.

Every GoodWork harness is tailored to your business by our team, then continuously tested and optimized. Our team reviews every outcome, and our tooling finds failures, improves performance and routes each task to the most cost-effective model that meets the bar.

• Evals Real cases from your business, run before and after every change.
• Judging Scored against the bar we set together. Misses get fixed.
• Prompt and model optimization Tuned against the evals. Only the best version ships.
• Routing Each step goes to the least expensive model that meets the bar.

Our harness in production: SignalRx.

SignalRx, a healthcare intelligence company spun out of GoodWork, runs on our harness. Its platform turns millions of records and continuous research into reliable, actionable intelligence, delivered directly into the systems sales teams already use.

• Research Every practice and group, researched continuously.
• Entity resolution Conflicting records matched into one trusted entity.
• Ownership mapping Practices rolled up to their groups, MSOs and private equity backers.
• Prioritized action Ranked lists delivered into Salesforce.

From messy enterprise data to decisions and action.

Anonymized examples from harnesses we’ve built.

• Ticket interpretation and routing Reads every ticket in full, works out what the customer needs, and routes it to a specific outcome.
• Continuous research and profiles Researches every account and contact on a schedule and keeps one living profile of each, with sources.
• Entity resolution and deduplication Matches records across sources into one trusted entity, and keeps the lineage so every merge can be audited.
• Customer retention and intervention Monitors customer activity, spots accounts at risk, decides the right intervention and starts the next action in your CRM.

Built for enterprise. Start small, scale up.

Frequently asked questions

What is the GoodWork AI Harness?

It’s everything around the model that turns your data into finished work, delivered as a service. We build it around your business, run it in production and stay accountable for the outcome, so your team gets results, not a system to maintain.

Every GoodWork harness runs on the same foundation: pipelines that clean, match and resolve your records; continuous research across third-party data sets, the web and social media; rules built from your data; routing across models and providers; evals and judges on every step; and metering on every call. Results arrive by API or land directly in your CRM, queues and warehouse.

Think of GoodWork as your dedicated AI engineering and operations team, running on infrastructure we’ve already built. You don’t license a tool or staff a project. You get a harness built for your business, operated by our team and paid on usage.

What problems are a good fit for GoodWork?

Repeatable, data-intensive business processes where AI needs to make reliable decisions and take action in production. Common applications include customer intelligence, research, data reconciliation, classification, routing, and operational workflows that span several of your systems.

If a process runs on a lot of data, follows rules your experts could write down, and lands in a system your team already uses, it’s likely a good fit.

Why not point a model at our data directly?

You can, and most teams start there. It works in a demo and drifts in production: answers vary, records conflict, nobody can audit a decision, and costs grow with every call.

A harness keeps the benefit of AI while making every decision consistent, validated against your rules and explainable, built around the edge cases of your business.

How do you go live so fast, and manage cost?

We built the tooling for evals, judging, prompt and model optimization, and routing, so every harness is tested, tuned and routed automatically instead of by hand.

That's why a new harness goes live in weeks, and why each step runs on the least expensive model that meets the bar.

How do you measure whether it's working?

We agree up front on what a good outcome looks like, then measure accuracy, reliability and cost on every change. Every failure is tagged to where it happened, so we fix the most costly ones first, and every change is measured before and after it ships.

How does pricing work?

A platform fee plus usage based on the work your harness performs. We define the unit of work together, so pricing is predictable and tied to business value rather than model tokens.

What if our data is messy or incomplete?

That's normal. The harness is built to map your data as it is, resolve inconsistencies, fill gaps from research, and keep track of which source to trust when sources disagree.

Let’s put AI to work in your business.

Tell us what you’re trying to automate, improve or bring into production. We’ll show you where a GoodWork harness can deliver the most value.

Book a call