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Customer Intelligence for GTM Teams

GoodWork uses your customer and product data to grow your best customers and find more like them.
Talk to our Team
Trusted by revenue and marketing teams backed by:

Grow Your Best Customers. Find More Like Them.

Increase NRR and reach your revenue goals faster with customer intelligence tailored to your business.

01

Model Your Customers

30 Days
30 Days
GoodWork analyzes your full customer base to define the segments that drive NRR, then continuously applies that model across every contact and account. You’ll see where to invest, where to expand, and where risk is emerging.
Data from:
02

Prioritize for Growth

Continuous
Continuous
Every contact is scored for fit and prioritized for action. Cross-sell opportunities, high-fit leads, and new prospects that match your highest-value segments are surfaced in your CRM.
03

Monitor for Change

Signal-Driven
Signal-Driven
GoodWork continuously monitors your customers and prospects, identifying expansion-ready accounts, emerging risk, and buyer movement. Next actions are surfaced right in the systems you already use today.
One intelligence layer. Every data source.
Product Usage
Support Tickets
And dozens more...
Works inside your existing workflows. No new systems to manage.

Helping our customers understand who and where to grow

B2B
HealthTech
PE-Backed

With GoodWork, PatientNow:

Identified upsell-ready accounts across the existing customer base
Surfaced cross-sell signals that drove multi-product pipeline
Unified Sales, CS, and RevOps around one shared customer view
"GoodWork has changed how we identify and prioritize growth at PatientNow. We now have a clear, signal-driven view of which segments create the most value, what indicates real buyer expansion opportunities, and where we should focus our growth strategy and product roadmap. Instead of relying on assumptions, our teams can execute with precision and align around a shared understanding of our customer. GoodWork has become central to how we allocate resources, focus our strategy, and drive growth."
Bridget Winston
Chief Revenue Officer, PatientNow
B2B
HealthTech
PE-Backed

With GoodWork, NuvemRx:

Prioritized inbound leads by segment and fit score
Mapped layered buyer types inside every healthcare account
Pre-screened tradeshow and event contacts for faster sales follow-up
"GoodWork has reshaped how we understand and grow our customers. Healthcare is rarely one customer; it's a layered mix of segments and buyer types, and we needed to see all of it clearly. GoodWork gives us that view. We now know which segments drive the most value, where our strongest expansion opportunities sit, and how to find prospects that look like our best customers. That clarity guides how we prioritize and how we grow. We now have the data and visibility to engage each marketing initiative with a strategic, segmented, and purposeful approach."
Dennis Wright
Chief Marketing Officer, NuvemRx
B2B
HealthTech
PE-Backed

With GoodWork, Documo:

Prioritized inbound, event, and PLG leads by fit score and segment
Sourced look-alike prospects modeled on their highest-value customers
Converted former buyers at new companies by catching job changes automatically
“GoodWork gave our team a clearer, faster way to activate demand. Marketing and sales now share one view of which accounts matter most — and the context behind every lead. We can see when former buyers show up at new companies, enrich inbound and event lists automatically, and tailor outreach with precision. It’s improved our focus, our handoffs, and the overall speed of how we grow.”
Larisa Summers
SVP Marketing, Documo
Membership
Venture-Backed

With GoodWork, Chief:

Uncovered high-value personas the team had been underserving
Informed new products and repositioning based on segment-level insights
Replaced manual processes with signal-driven membership criteria
"GoodWork has transformed how we understand our member ecosystem. We now have clarity on exactly where to focus our efforts and can identify underserved member segments that represent real growth opportunities. This insight helps us provide the best possible experience—not just for our members, but for our internal teams who now have the data they need to make confident decisions. The visibility into member patterns has been game-changing for strategic prioritization.
Sabrina Caluori
Chief Marketing Officer, Chief

How it Works

GoodWork connects to your CRM to model your customers and deliver intelligence directly in the tools you use today.
key Benefits

Customer Segmentation

GoodWork shows you which buyer segments contribute the most revenue, which churn, and which are your biggest opportunity.
Talk to our Team
key Benefits

Expansion & Cross-Sell

GoodWork identifies cross-sell and expansion opportunities in your existing customers and shows you exactly which prospects match the same profile.
Talk to our Team
key Benefits

Continuous Monitoring

GoodWork monitors your contacts and customers for macro and micro shifts and recommends actions for expansion, retention, and growth.
Talk to our Team
One intelligence layer.
Every data source.
Product Usage
Support Tickets
And dozens more...
Works inside your existing workflows.
No new systems to manage.

Built for High-Growth B2B Marketing Teams

B2B/B2C

With GoodWork, Chief:

Identified New Member Personas
Streamlined their Membership Criteria and Process
Increased Retention with New Products & Signals
Boosted Engagement
"GoodWork has transformed how we understand our member ecosystem. We now have clarity on exactly where to focus our efforts and can identify underserved member segments that represent real growth opportunities. This insight helps us provide the best possible experience—not just for our members, but for our internal teams who now have the data they need to make confident decisions. The visibility into member patterns has been game-changing for strategic prioritization.
Sabrina Caluori
Chief Marketing Officer, Chief
COMPARISON

Turnkey with Measurable Value in the First 30 Days

Customer intelligence and segmentation delivered to your CRM in 30 days, then continuously.
pricing

Turn your CRM into a Competitive Advantage

GoodWork offers the perfect balance of agentic AI and hands-on support to get you up and running quickly.
Core
Contextually Enrich your Contacts and keep them up-to-date, automatically.
Key Features
40+ AI Enrichment Fields integrated with Salesforce or HubSpot
Pre-Screen Contact Lists for Fit, then Enrich and Prioritize
Monitor Contacts and Companies for recent changes, automatically.
Includes:
3 seats + 5K contacts monitored
White-glove setup of AI fields tailored to your business.
Starting at
$995
/month
Get Started
Pro
Segment and Score your Contacts to prioritize who matters and how to engage.
Everything in Core, plus:
5 Buyer Personas built from CRM analysis (that's customizable)
Contact Fit Scoring, Cross-Sell, Upsell, & Product Matching
Custom Salesforce field mappings for deeper insights & integration.
Includes:
5 seats + 10K contacts monitored
White-glove setup of AI fields, segments and scoring.
Starting at
$2495
/month
Get Started
Premium
Predictive Buyer Intelligence for deep personalization & targeting.
Everything in Pro, plus:
LLM-Ready Engagement Briefs that predict behavior and needs.
Predictive AI Tagging for micro-segmentation and engagement.
Customized AI workflows built to maximize all available data.
Includes:
10 seats + 100K+ contacts monitored
Full-service, including an in-depth segmentation analysis upfront.
Custom Tailored
Get Started
No 3rd party data subscriptions (Clay, Apollo etc.) required.

Book time with our team

Submit takes you directly to our calendar to book a time.
"GoodWork has changed how we identify and prioritize growth at PatientNow. We now have a clear, signal-driven view of which segments create the most value, what indicates real buyer expansion opportunities, and where we should focus our growth strategy and product roadmap. Instead of relying on assumptions, our teams can execute with precision and align around a shared understanding of our customer. GoodWork has become central to how we allocate resources, focus our strategy, and drive growth."
Bridget Winston
Chief Revenue Officer, PatientNow
"GoodWork has reshaped how we understand and grow our customers. Healthcare is rarely one customer; it's a layered mix of segments and buyer types, and we needed to see all of it clearly. GoodWork gives us that view. We now know which segments drive the most value, where our strongest expansion opportunities sit, and how to find prospects that look like our best customers. That clarity guides how we prioritize and how we grow. We now have the data and visibility to engage each marketing initiative with a strategic, segmented, and purposeful approach."
Dennis Wright
Chief Marketing Officer, NuvemRx
“GoodWork gave our team a clearer, faster way to activate demand. Marketing and sales now share one view of which accounts matter most — and the context behind every lead. We can see when former buyers show up at new companies, enrich inbound and event lists automatically, and tailor outreach with precision. It’s improved our focus, our handoffs, and the overall speed of how we grow.”
Larisa Summers
SVP Marketing, Documo
"GoodWork has transformed how we understand our member ecosystem. We now have clarity on exactly where to focus our efforts and can identify underserved member segments that represent real growth opportunities. This insight helps us provide the best possible experience—not just for our members, but for our internal teams who now have the data they need to make confident decisions. The visibility into member patterns has been game-changing for strategic prioritization.
Sabrina Caluori
Chief Marketing Officer, Chief

Frequently Asked Questions

01
What is GoodWork?
GoodWork is customer intelligence for teams selling into complex B2B markets. We combine your customer and product data with external research to show you which prospects to pursue, which customers can grow, and where to focus next.
02
Who is GoodWork built for?
Revenue and marketing leaders who need to quickly understand their customers: who they are, what they buy, how much, and which signals make them valuable. Their priority is upsell and expansion, while identifying the segments and signals that make it easy to source lookalike prospects at scale.
03
How is GoodWork different from hiring a consulting firm?
GoodWork is a technology and data-first approach to understanding your customers and ICP. We analyze each and every customer, segment and prioritize for current and future value, and deliver not only an analysis, but an active list of who to prioritize for what motion and why. We can do this once, or continuously through an integration with your CRM.
04
How do you handle data security and privacy?
GoodWork is built for flexibility. We can upload your data directly, with the option to connect to your Salesforce with scoped access for continuous processing. Customer data is not used to train third-party AI models, and AI providers process it under zero data retention (ZDR) agreements or similar. SOC 2 Type 2 certification is in process, with completion expected Q1 2027.
05
How does pricing work?
Pricing works one of two ways. The first is consulting plus data processing, where we provide a fixed-rate proposal for an in-depth customer analysis, plus the cost of data processing. The second is a subscription, where we do the same upfront analysis, then continuously process, monitor, and prioritize your contacts and accounts on an ongoing basis.
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