Code of Conduct

GoodWork is a creative community-led platform that’s fundamentally changing the way freelancers and companies work together – a win-win for all involved.

This Code of Conduct defines what’s expected of Companies and Members on the GoodWork Platform and within our Community to ensure GoodWork is and remains a place where all involved can thrive.

For Everyone

1. Be Respectful. We all are here by choice and on our own merit from a range of places, backgrounds and experiences. When we respect someone, we see them as a human being – someone with feelings, someone who’s worthy of our attention and care. And when we feel respected by others, it feels good. It affirms our worth, and it makes us want to reciprocate. That’s what respect is all about – a two-way street. It’s not just about telling people what to do or how to behave. It’s about listening to them, too. It’s about understanding their point of view and taking their feelings into account. When we do that, we build trust and relationships that are meaningful and lasting.

2. Be Professional. At GoodWork, we’re all professionals. Professionalism is about more than just showing up to do the work. It's also about how we interact with our colleagues, the community around us, and even ourselves. When we're professional, we're supportive of our collective, we contribute to our physical community, and we're present and empathetic for ourselves and others. We also take care of ourselves with a good work life balance, and we're inclusive of everyone. Professionalism is an important part of our culture, both in and out of work, and it's something that we should all strive for.

For Creatives (Members)

1. Be Responsive. Being slow to respond to new or current projects, or worse going dark on your team members without explanation will have a direct impact on the projects and teams you are asked to join in the future. Your teammates are counting on you to be responsive, so they can rely on you and trust you to do your part. If you're not responsive, it'll reflect poorly on you and could damage your chances of being asked to work on new projects. So be responsive, be communicative, and be someone people can count on. It'll pay off in the long run.

2. Be Accountable. You are the only one who is responsible for your success. You are the only one who can make it happen. And that starts with being accountable to your teammates, companies, and yourself. If you're not accountable, you're not going to make it. You're not going to be successful. And that's why GoodWork exists - to make it possible for all Members to earn a living. But we can only do so much. The rest is up to you. So be accountable. Own it. Make it happen.

3. Be a Team Player. So much for the lone-wolf approach to creativity. The world has changed, and so has the way we create things. Today, it’s all about collaboration. In fact, creativity is a team sport. And that means being a good team player. That means being modern and understanding that the world has changed. It also means being patient and not being a jerk. So be a good team player and understand that creativity is a collaborative effort. It’s the only way to be successful in today’s world.

4. Companies Fuel Creatives. As a creative, you rely on platforms like GoodWork to connect company projects for your specific work product. When companies go off-platform, other creatives lose the opportunity to work on company projects. This not only hurts their livelihood, but it also reduces the overall pool of work available on the platform. In the long run, this harms the entire community. Platforms like GoodWork provide an essential service by connecting creatives with companies. When you take companies off-platform, you undermine that service and make it harder for everyone to find work. So please, don’t take companies off-platform. It’s bad for business and bad for freelancing. Thank you.

5. Don’t Misrepresent Yourself. We expect YOU to do the work you agreed to; not someone else. We also expect you to best represent your availability and capabilities. Being dishonest or biting off more than you can chew will only hurt your reputation and your long term success.

For Companies

1. Be Clear. The platform is designed to assemble the best matched creative teams and in doing so, it’s important to be clear about what you’re looking for. The more information you can share about your project and company, the better the outcome in the team and their scope. Keep in mind that projects that are unclear or of questionable subject matter probably won’t get much traction. You don’t want to waste your time or the time of potential team members by being vague. Be clear about what your goals, the deliverables, and/or are what you would like to accomplish. Teams are prepared to work on projects with specific deliverables or strategize on project deliverables based on your goals, but it all starts with clarity on your part.

2. Be Direct. The way to be successful is to be direct, both in terms of communications with your team and in terms of feedback. When it comes to the former, it's important that you're clear about your expectations from the outset; this will ensure that everyone is on the same page and working towards the same goal. As for feedback, it's just as important to be direct. This doesn't mean being unnecessarily critical, but it does mean being clear and concise in your feedback so that your team can learn and improve from it. By being direct in both respects, you'll boost your chances of success exponentially.

3. Be Available. Your team thrives on quick feedback and ongoing check-ins to ensure your project is going the way you want it. Waiting until the end of the project to have a first look at work typically only ends in more work and expense later on.

4. Creatives are Here on Purpose. They joined to work together on various company projects. The platform is designed to bring people together and provide a space for collaboration and creativity. When you take members off the platform, you disrupt that balance. If a creative member works off platform on your projects, you not only hurt the community, but you also deny yourself the opportunity to grow and meet new people. So please, don't take members off the platform. It's not worth it.

5. Pay On-Time. Unlike employees who receive consistent pay every week or two, creatives on GoodWork are freelancers that depend on your prompt and on time payment as income. Help keep your creatives independent by paying on time.

If you are the subject of, or witness to, any violations of this Code of Conduct, please contact us at:

Last Updated: Sept, 20th 2022